Privacy policy

Last updated: May 13, 2026

This privacy policy describes what information Plush Culture LLC collects when you visit our website or buy something from us, what we do with that information, and what choices you have about it.

What we collect

When you place an order, we ask for your name, shipping address, billing address, email address, phone number, and payment information. We also collect information your browser sends us automatically when you visit the site, like your IP address, the type of device you are using, and the pages you look at. This is standard for almost any website you visit.

If you sign up for our newsletter or create an account, we save your email address and any preferences you set.

We use cookies and similar tools to keep the site working, remember what is in your cart, and understand how people use the site so we can make it better.

What we do with it

We use your information to process your order, ship it to you, answer your emails, and improve the site. If you signed up for marketing emails, we use your email to send them. If you did not sign up, we will not send you marketing emails.

We share information with companies that help us run the business. That includes our shipping carrier, our payment processor (Shopify Payments and any other processors we use), our email platform, and analytics services like Google Analytics. They are only allowed to use your information to do the job we hired them for.

We do not sell your personal information. If you live in California or another state with similar laws, you have the right to ask us what we have on file and to ask us to delete it. Email us at plush.culture.llc@gmail.com.

How long we keep it

We keep order records for as long as we are required to by tax and accounting law in the United States. We keep your account information until you ask us to delete it.

Your rights

You can ask us at any time to: